Delivery Timeframe

The Rosehip Specialists Pty Ltd will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery times quoted to you are indicative only. Orders may be delivered in one or more parts. To the extent permitted by law, The Rosehip Specialists Pty Ltd does not accept any liability whatsoever for delayed delivery caused by any third party.

Risk of Loss

Risk in the goods will pass to you upon delivery to you.

Receipt of Goods

Upon delivery of the goods, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order or if you return the goods in accordance with the Returns Policy. If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Customer Services  1 800 851 888  (open 9am – 5pm, Monday to Friday, excluding public holidays) at info@therosehipspecialists.com.au